Legal

These terms and conditions of use (the “terms”) set forth the terms on which Stussy Inc. (“Stussy”) provides you access to this web site (“Site”). You should read the terms carefully before using the site. By using the site, you acknowledge that you have read and that you agree to abide by the terms, including the privacy policy incorporated herein by reference. If at any time you no longer agree to be bound by these terms, you should immediately ceases use of this site.

DISCLAIMER

You expressly acknowledge that your use of this site is at your sole risk. Stussy is providing this site and its contents on an “as is, as available” basis and makes no representations of warranties of any kind with respect to this site or its contents. To the maximum extent permitted by law, Stussy disclaims all such representations and warranties, including but not limited to warranties of merchantability and fitness for a particular purpose – some jurisdictions do not allow the exclusion of implied warranties in certain circumstances, so the above exclusion may not apply to you. In addition, Stussy does not represent or warrant that the information or merchandise provided through this site is accurate, complete or current.

Products, price and availability information are subject to change at any time without notice. The prices listed on this Site are not offers to form a contract but merely an advertisement for offers. Except as specifically stated on this Site, under no legal theory, tort, contract or otherwise shall Stussy nor any of its directors, officers, employees, related companies, subsidiaries, merchants, content providers or any other party involved in the creation or maintenance of this site be liable for the following arising out of or in connection with the use of or inability to use this site: indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages. Accordingly, the limitations and exclusions set forth above may not apply to you. Stussy also assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.

TRADEMARKS

Stussy is a registered trademark in the United States and other countries. Stussy trademarks may not be used without the written permission of Stussy and specifically should not be used in connection with any other product or service, or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Stussy.

Any rights not expressly granted herein are reserved.

COPYRIGHT AND PROPRIETARY RIGHTS

All information, including, without limitation the design of the Site, and all information, text, graphics, images, illustrations, logos, designs, icons, photographs, video clips, and written or other materials software and all HTML, CGI and other codes and scripts in any format used to implement, or featured on, the Site (‘Content’) are the property of Stussy, its merchandise suppliers, or its licensors. The overall design and appearance of this Site is the proprietary trade dress of Stussy, Inc.

The Content of this Site is for personal use only. Permission is granted to electronically copy and to print in hard copy portions of this Site for the sole purpose of placing an order with Stussy. You may not copy, modify, upload, download, transmit, (re)publish, create derivative works from, sell, re-sell or otherwise distribute or exploit any Content from the Site except as expressly permitted by these Terms. Doing so will violate Stussy Inc.’s copyright, trademark and other proprietary rights.

All Content on the Site is protected by United States copyright, trademark and other laws and applicable international treaties and conventions governing intellectual property law. Any and all trademarks, logos, page headers, custom graphics, button bars, service marks and trade names which Stussy uses in connection with the Site shall remain the exclusive property of Stussy. Nothing contained in the Terms shall be deemed to give you any rights in or to any intellectual property of Stussy. All other trademarks, product names and company names or logos on the Site are the property of their respective owners.

COMMUNICATIONS PROVIDED BY USER

Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Stussy or its affiliates for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, Stussy is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information. By posting any communication or material on the site, you grant Stussy and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such reviews and comments in an unlimited manner. You also grant Stussy and its affiliates and sublicensees the right to use the name that you submit with any review or comment, if any, in connection with such communication.

SITE CONTENTS

LINKS TO THIRD PARTY SITES

The Site may contain links to other Web Sites (“Linked Sites”). The Linked Sites are not under the control of Stussy and it is not responsible for the contents of any Linked Site, including without limitation, any link contained in a Linked Site, or any changes or updates to a Linked Site. Stussy is not responsible for webcasting or any other form of transmission received from any Linked Site. Stussy is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Stussy of the Linked Site or any association with its operators.

SHOPPING

Stussy does not guarantee, warrant or endorse any product or service not manufactured or performed by Stussy, nor do we have any liability or responsibility for the quality or performance of any product or service not manufactured or performed by Stussy. You hereby agree to supervise usage by, and be responsible for the actions of, any minors who use your computer and/or registration account to access Stussy.

ORDER ACCEPTANCE

The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Stussy reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

Upon submission of your order, you will receive a confirmation of receipt by email however, until you receive a shipping confirmation or, in the alternative, until the Products ordered are actually shipped.

Prior to sending such shipping confirmation, the COMPANY reserves the right to reject an order based on lack or limitation of availability of Products ordered.

ORDER PROCESSING

Orders placed on stussy.com are processed Monday–Friday 8:00am - 3:00pm PST and shipped within 3-7 business days. Excluding the weekend and major holidays. Once your order is processed and shipped, you will receive an email notification with your tracking information.

Disclaimer: Cancellation and address modification requests for orders placed on Friday-Sunday or non-business days will not be accepted.

FINAL SALE

All products and orders marked as “FINAL SALE” are not eligible for order cancellations, modifications, returns, or refunds

Free shipping thresholds are based off of product purchase price and do not include the sales tax where applicable.

NO PURCHASE FOR RESALE

You may place orders in our Online Shop only to the extent that you are a retail customer and not a wholesaler, distributor or any agent or representative of other business entities. By ordering merchandise, you agree that you are purchasing for personal use and not for resale.  We reserve the right to refuse any orders without warning or explanation.

BULK PURCHASING 

For orders purchased in bulk, Stussy reserves the right to refuse cancellation and return requests.

Free shipping is excluded for orders purchased in bulk. Stussy reserves the right to refuse cancellation, address updates, and return requests for such orders.

COLOR

We have made every effort to display as accurately as possible the colors of the advertised products that appear at the Site. However, the actual colors you see will depend on your monitor. We cannot guarantee that your monitor will display any color accurately.

ORDER CANCELLATIONS

By clicking the button "Pay Now" you submit a legally binding offer. After clicking “Pay Now”, your order will be submitted and you will no longer be able to cancel or change your order.

After the submission of your order, you will receive an email confirmation. The order that you submit to us does not become binding upon Stussy, however, until you receive a shipping confirmation or, until the products ordered are shipped. Prior to sending your shipping confirmation, Stussy reserves the right to reject an order based on lack or limitation of availability of products ordered.

DELIVERY/ PARTIAL DELIVERIES

Stussy shall use its reasonable efforts to deliver the products to you by the agreed upon date, however, time shall not be of the essence. Except in cases of willful misconduct or gross negligence, we shall not be liable to you for delays in delivery or damage to the products while in transit. Stussy may, within its discretion cancel a customer’s order due to delays or shortages in supply. In this event, we will immediately inform you of the unavailability of the item and refund all payments, if any, previously rendered by you for the item and its delivery.

We are entitled to make partial deliveries of products ordered.

RETURNS

By using our returns portal All Stussy.com return submissions are reviewed for approval.

Items being returned must be in their original condition with the tags. Include the Stussy packing slip in your package to help us process your return. We only accept returns from purchases made on stussy.com. Once your returned is delivered, allow 3-5 business days for inspection. Once inspected please allow 1-2 business days for your refund to be processed.

If abuse of returns is identified, Stussy reserves the right, in its sole discretion, to terminate your right to use the Site and any rights provided to you under these terms at any time, without notice, and accordingly deny you access to the Site, if you fail to comply with any term or provision.

PRIVACY

Stussy agrees to adhere to all applicable United States federal and state laws, statutes, and regulations relating to the collection and use of personal information from Site visitors.

INDEMNIFICATION

You agree to defend, indemnify and hold Stussy harmless and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.

CHOICE OF LAW

The Terms shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to conflict of laws provisions. You hereby consent to the exclusive jurisdiction and venue of the federal or state courts in Orange County, California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Stussy as a result of this agreement or use of the Site. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Stussy with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Stussy with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

TERMINATION

Stussy reserves the right, in its sole discretion, to terminate your right to use the Site and any rights provided to you under these terms at any time, without notice, and accordingly deny you access to the Site, if you fail to comply with any term or provision. Upon termination, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials.

SHIPPING

Lost or Stolen Packages: Stussy is not responsible for any lost or stolen shipments confirmed delivered by the courier. We advise you contact your payment provider. If your package does not arrive, please contact our customer service.

SPLIT DELIVERY

We often deliver all items from a single order within a single shipment. However, due to numerous factors, products may be delivered in split shipments. We reserve the right to split the delivery of any order.

INTERNATIONAL DUTIES AND TAXES 

Stussy offers DHL Express shipping for international orders. Customers will be prompted to use our shipping partner, Global-E, upon checkout. By doing so, the customer will have the ability to pre-pay their duties, import fees, and related charges up-front.

Should you wish to return your International order, please note that Stussy does not offer reimbursement of the prepaid customs/duties upon return, since it is remitted to the local customs agency directly. The customer will have to contact the agency for further assistance in receiving such reimbursement.

CHAPTER STORE RAFFLE ENTRY

Entering a raffle constitutes full and unconditional agreement to these Terms and Conditions, which are final and binding in all matters related to entry and release product purchase. Eligibility is contingent upon fulfilling all requirements set forth herein.

A registered email address, phone number, zip/postal code and preferred size/color are required.

Must present a valid government-issued photo ID upon purchase in-store. Entry name must match the name on photo identification.

Limit one release product per person, per color. Any duplicate entries per color will be disqualified.

Once entered, registration details cannot be amended. Purchases are only valid for the registered name and email address, product, size and color specified upon raffle entry.

Recipient's opportunity to purchase the release product is subject to stock availability.

Entries are non-transferable.

Entries cannot be sold, transferred, assigned or otherwise provided to anyone else. Evidence of such behavior by any account holder will result in disqualification.

The raffle entry process is subject to change at any time at Stussy, Inc’s discretion.

When the raffle closes, winners will be notified via email.

Stussy, Inc reserves the right in its sole discretion to disqualify any individual it finds to be tampering with the entry process or the operation of entering a raffle and/or product purchase or to be acting in violation of these Terms and Conditions. Any attempt by any person to undermine the legitimate operation of registration and/or product purchase may be a violation of criminal and civil law, and, should such an attempt be made, Stussy, Inc reserves the right to seek damages from any such person to the fullest extent permitted by law.

PROMOTIONAL OFFERS, CONTESTS, AND SWEEPSTAKES

Stussy, Inc. reserves the right to cancel any transaction due to unauthorized, altered, fraudulent, or ineligible use of discount and to modify or cancel this promotion due to system error or unforeseen problems at any time. Please read the official rules that may accompany each promotion, offer, coupon, discount, contest and/or sweepstakes. Promotional offers and discounts do not apply to gift cards, shipping and handling, or taxes. Discounts will appear upon checkout and may or may not be eligible to be combined with any other offers or discounts. Special offers, coupons, or discounts cannot be used in conjunction with other offers unless specifically stated in offer official rules.

Stussy, Inc. (“Stussy”) is committed to protecting your privacy. This privacy policy covers Stussy’s treatment of the personal information we may collect from and about you. This policy also describes the choices available to you regarding our use of your personal information and how you can access, update, or delete this data.

SECTION 1

PERSONAL INFORMATION WE RECEIVE ABOUT YOU AND HOW WE USE IT

1.1. Information you give to us: We collect personal information about you when you voluntarily submit information directly to us by filling in forms on our website or by corresponding with us by phone, email, or otherwise. Personal information is data that identifies or is associated with you and includes information you provide when you register to use our website, use the www.stussy.com platform, enter a competition, promotion, or survey (as applicable), report a problem with our website, or use some other feature of the Stussy service (the “Service” or “Website”). The table in Annex 1 sets out the categories of personal information you provide to us.

1.2 Information we receive from other sources:  We may work with third parties (including, for example, subcontractors in technical, payment, and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies) and may receive information about you from them, subject to your agreements with them.

1.3. We may automatically collect personal information about you indirectly about how you access and use the Service and information about the device you use to access the Stussy website. This information includes device ID or unique identifier, device type, geolocation info, and computer and connection information. We may also collect personal information using cookies, web beacons, and similar technologies, which provide information about the pages you view, the links you click, and other actions you take on our Service within our advertising or e-mail content. The table in Annex 2 sets out the categories of personal information we may collect automatically.

1.4. We may supplement the personal information we collect with information from third parties and add it to your account information. For example, we may collect and use demographic information that is publicly available, additional contact information, credit check information, and information from credit bureaus, as allowed by applicable national laws.

1.5. We may link or combine the personal information we collect and/or receive about you and the information we collect automatically. This allows us to provide you with a personalized experience regardless of how you interact with us.

1.6. We may anonymize and aggregate any of the personal information we collect (so that you are not personally identified). We may use anonymized information for purposes that include testing our IT systems, research, data analysis, improving the Service, and developing new products and features. We may also share such anonymized information with others.

SECTION 2

DISCLOSURE OF YOUR PERSONAL INFORMATION

2.1.We do not sell your personal information.

We share your personal information with third parties only as follows:

2.1.1. If you request it or to complete a transaction initiated by you (See Annex 1 for details);

2.1.2. If we are required or allowed by the law, such as to respond to a subpoena or to investigate fraudulent activity; or

2.2.3 In connection with sale or merger. We may share your personal information while negotiating or in relation to a change of corporate control, such as a restructuring, merger, or sale of our assets.

2.3. If, in the future, we need to share your personal information for any other purpose, you will be informed in advance and have the opportunity and right to opt-out.

2.4. Publicly accessible blogs.
Our website may include publicly accessible blogs or community forums. Any information you provide in these areas may be read, collected, and used by others who access them. This includes information posted on our public social media accounts. To request removal of your personal information from our blog or community forum, contact us at support@stussy.com.

2.5. Testimonials.
We may display personal testimonials of satisfied customers on our site, along with other endorsements. We ask for specific consent before posting these testimonials. If you wish to update or delete your testimonial, you can contact us at support@stussy.com.

SECTION 3

RIGHTS REGARDING YOUR PERSONAL INFORMATION

3.1. Under applicable data and privacy protection laws and our policies, you have several basic rights regarding the personal information that we process about you. Here are your specific rights:

3.1.1. Right to Access.
The right to access the personal information we process about you.

3.1.2. Right to Transfer.
The right to receive the personal information we process about you in a commonly used format and to have it transferred to another data controller based on your consent.

3.1.3. Right to Correct.
The right to correct your personal information without undue delay where that personal information is inaccurate or incomplete.

3.1.4. Right to Deletion. The right to have your personal information deleted without undue delay in certain circumstances.

3.1.5. Right to Restriction. The right to restrict our processing of some or all of your personal information in certain circumstances.

3.1.6. Right to Opt-Out. You have the right to opt-out of our processing of your personal information.

3.1.7. Right to close your account. The right to request that we close your account, if applicable.

3.1.8. Right to Non-Discriminatory Treatment. You have the right not to be discriminated against for exercising any of the rights listed above.

 

3.2. If you wish to exercise any of these rights, please contact us via email at info@stussy.com. We will honor the requests you make related to your rights as the law allows, which means, in some cases, there may be legal or other legitimate reasons that we may not be able to address the specific request you make. You do not have to pay any fees to exercise your rights. We will respond to your request within forty-five (45) days (subject to any lawful extension of that response time). We will verify your request using the information associated with your account or other information that is held by us, including your email address. Consumers may also designate an authorized agent to exercise these rights on their behalf.

 

3.3. If you reside in the European Union (EU), Stussy is the controller of your personal information for purposes of European data protection legislation. You also have the right to lodge a complaint to your local data protection authority. Information about how to contact your local data protection authority is available at https://ec.europa.eu/info/law/law-topic/data-protection_en.

3.4 Authorized agent information.
You may designate an authorized agent to make a request on your behalf under the California Consumer Privacy Act, if applicable. In order to allow an authorized agent to make a request on your behalf, please email us at support@stussy.com to provide your written request and consent to an authorized agent. When your authorized agent makes a request related to your personal information, we will require the agent to provide the above written permission.  We may also require that you verify your own identity directly with us at the time such a request is made.

SECTION 4

MARKETING AND ADVERTISING

4.1. From time to time, we may contact you with information about Stussy and our other products or services. Most messages will be sent electronically. For some messages, we may use the personal information we collect about you to help us determine the most relevant information to share with you.

4.2. If you do not want to receive such messages from us, you will be able to opt-out by selecting certain boxes on forms we use when we first collect your contact details. You can also change your marketing preferences at any time by following the email preferences link at the bottom of our emails.

SECTION 5

STORING AND TRANSFERRING YOUR INFORMATION

5.1. Security. All information you provide to us is stored on secure servers in a controlled environment with limited access. Any payment transactions will be encrypted in transit using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Service, you are responsible for keeping this password confidential. You should not share your password with anyone.

5.2. While no transmission of information via the internet is completely secure, we take reasonable measures to protect your personal information. We cannot guarantee the security of your personal information transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

SECTION 6

RETAINING YOUR INFORMATION

6.1. If we retain your personal information, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of our legitimate business interests and satisfying any legal or reporting requirements. In addition, we may retain personal information from closed accounts to comply with national laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our terms of use and take other actions permitted or required by applicable national laws. After it is no longer necessary for us to retain your personal information, we dispose of it in a secure manner according to our data retention and deletion policies.

6.2. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and the applicable legal requirements.

SECTION 7

COOKIES AND SIMILAR TECHNOLOGIES

7.1. Our Service uses cookies and similar technologies (collectively referred to as cookies) to distinguish you from other users of our Service. This helps us enhance and personalize your user experience, to monitor and improve our Service, and for other internal purposes. As is true of most websites, we gather certain personal information automatically.

7.2. We use the following types of cookies:

7.2.1. Strictly necessary cookies.
These cookies are required for the essential operation of our Website or Services, such as to authenticate you and prevent fraudulent use.

7.2.2. Analytical/performance cookies.
These cookies allow us to recognize and count the number of visitors and to see how visitors move around our Service when they are using it. This helps us to improve the way our Service works, for example, by ensuring that you can find information easily.

7.2.3. Functionality cookies.
These cookies are used to recognize you when you return to our Service. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

7.2.4. Targeting/marketing cookies.
These cookies record your visit to our Service, the pages you have visited and the links you have followed. We will use this information to make our Service and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

7.3. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

7.4. We may partner with third parties to either display advertising on our website or to manage our advertising on other sites. Our third-party partners may use technologies such as cookies to gather information about your activities on this website and other sites to provide you advertising based upon your browsing activities and interests. If you wish not to have this information used to serve you interest-based ads, you may opt-out at any time by clearing your browser cookies. Please note this does not opt you out of being served ads. You will continue to receive generic ads.

7.5. Although most web browsers automatically accept cookies, some browsers’ settings can be modified to decline cookies or alert you when a website is attempting to place a cookie on your computer or device. However, if you use your browser settings to block all cookies (including strictly necessary cookies), you may not be able to access all or parts of our site.

7.6. Social Media.
 Our website may include social media features, such as Facebook Like button and widgets such as the Share button. These features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted on our site or by a third party, and your interactions with these features are governed by the privacy policy of the company providing it.

SECTION 8

LINKS TO THIRD-PARTY WEBSITES

8.1. Stussy may, from time to time, contain links to and from third-party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.

8.2. Some of the pages on our website may utilize framing techniques to serve content to/from our partners while preserving the look and feel of our website. Please be aware that you are providing your personal information to these third parties and not to Stussy.

SECTION 9

OUR POLICY REGARDING CHILDREN

9.1 Our Website is not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or through any of its features, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at support@stussy.com.

SECTION 10

CHANGES TO THE POLICY

10.1. We may update this privacy policy from time to time, and so you should review this page periodically. When we change this privacy policy in a material way, we will update the “last modified” date at the beginning of this privacy policy. Changes to this privacy policy are effective when they are posted on this page. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

SECTION 11

NOTICE

11.1. If we need to provide you with information about something, whether for goods, services, marketing or other business-related purposes, we will select what we believe is the best way to get in contact with you. We will usually do this through email or by placing a notice on our website. The fact that we may send notices to you will not stop you from being able to opt-out of certain types of contact, as described in this privacy policy.

SECTION 12

OUR CONTACT INFORMATION

12.1. Regardless of your location, any questions, comments, and requests regarding this privacy policy are welcome and should be addressed to our legal department at support@stussy.com. Communication can also be addressed to:
Stüssy, Inc.
17426 Daimler Street
Irvine, CA 92614
Attn: Stüssy Web Operations
support@stussy.com