Shipping And Handling
All Orders placed on Stussy.com are processed Monday-Friday (Excluding major holidays) and shipped within 3-5 business days.
- Once your order is shipped you will receive an E-mail with your tracking information.
- Please note requesting a cancellation is not guaranteed and is a request.
- Due to COVID-19 you may experience delays as we have had to adapt our fulfillment processes to keep our staff safe.
During Peak periods and orders placed over the weekend, cancellations may not be possible.
We offer the following Shipping rates to the USA:
- Standard – $5.99
- Express – $15.99 (Choosing Express shipping does not bypass the 3-5 business day processing period)
INTERNATIONAL ORDER PROCESSING, DUTIES AND TAXES
International orders will be subject to: :
- Global-E will act as the seller of record for these orders. Your bank statement will reflect GLOBAL-E.STUSSY
- Payment of duties at checkout through Global E covers the following:
- The stated fees at the time of checkout which includes Customs duties/taxes.(Duties and taxes are non-refundable)
- The payment of stated fees at the time of checkout (Customs duties/taxes)
- Your bank statement could reflect either Global-E and/or Stussy as the seller.
NIKE ORDERS SHIPPING TO CANADA
- Customers purchasing from Canada will incur duties and taxes upon delivery by Fed-Ex International
- Fed-Ex International Shipping Rate-$18.99
INTERNATIONAL (GLOBAL-E) SHIPPING CHARGES
We offer the following Shipping rates going outside of the USA:
- DHL Express-$20 USD
- INTERNATIONAL (GLOBAL-E) COUNTRIES SUPPORTED: AE, AR, BH, BR, CA, CO, CR, DO, EC, EG, GT, HK, HU, ID, IL, JM, KW, KZ, LB, MN, MY, MX, NG, PA, PH, PK, QA, SA, SG, SV, TR, TW, UA, UY, VE, VN, ZA
- If you receive an email from DHL or your local customs agency requesting for additional payment, Reach out to firstname.lastname@example.org
For more information E-mail us at email@example.com or visit our Live Chat. Customer Support Hours are Monday-Friday 8am-4pm (PST)