We do not offer gift receipts or gift cards.

We do not offer exchanges. You will have to contact the purchaser to return the product and purchase the updated item we have in stock.

You have up to 14 days upon receiving shipment to return items purchased on STUSSY.COM.

Visit our self service returns portals below:

• Domestic(USA); Visit our Returns Portal here.
• International(Global-E); Visit our Returns Portal here.

Once received and inspected at our facility, allow 3-5 business days for your refund to process.

Every order is subject to review. Your order is only confirmed when we have E-mailed a shipping confirmation. *Please check your spam inbox.

Stussy, Inc. and Global-E accepts all major credit cards including:

Visa, MasterCard, American Express and Discover, PayPal.
International orders will appear as Global-E on bank statements.
Payments made via PayPal must come from a verified account with a confirmed shipping address.
Other payment methods are available and vary per region. (Apple Pay, Google Pay, etc.).

Yes, Orders shipped outside the United States will be subject to:

Customs duties/taxes (Non-Refundable)
Global-E has enabled us to allow the payment of stated fees at the time of checkout.
Countries Stussy.com Ship to: AR, BR, CA, CO, CR, DO, EC, HK, HU, ID, IL, KW, MY, MX, PA, PH, QA, RU, SA, SG, TW, AE, UA, UY, VN, ZA

Orders are processed Monday-Friday (Excluding major holidays) and shipped within 3-7 business days.

Once your order is shipped you will receive an E-mail with your tracking information.
Allow 48-72 business hours for your tracking information to update and to issue an estimated delivery date. 

Once an order has been confirmed, it cannot be modified or adjusted.

Reach out to our Customer Support team to submit a cancellation request for your order. Please note cancellations are not guaranteed.
During Peak periods and orders placed over the weekend, cancellations may not be possible. 

DISCLAIMER: The abuse of cancelations that are deemed as unusual activity may lead to future orders being canceled. Please review our Terms of Use.

If your order was canceled, we advise you to contact your financial institution to ensure your information is up to date or it was due to stock availability.

In order to help find the best fit, the following information is available on every product page:

Fit Details are on the items product page and will display measurements. (Measurements are in inches, unless otherwise noted).
Our Customer Support team is always available to answer any questions regarding measurements and fitting.

You can stay updated with our latest releases by signing up for our NEWSLETTER or by following us on INSTAGRAM.

Expect a response within 24-72 hours from our Customer Support Team.

Address updates can be requested but are not guaranteed. We strongly suggest double checking information before submitting your order.

Once your order has been returned to our warehouse, it will be refunded in full. We do not re-ship orders.

Once your order is placed we are unable to combine shipments on multiple orders.

E-mail us at SUPPORT@STUSSY.COM within 24-48 hours of delivery with detailed images of the product(s) in question and the packing/invoice slip.

Online orders must be returned through our online return portal as chapter stores only accept returns for in-store purchases.

Tracking numbers are generated when your shipping label is created. Allow 1-3 business days for the courier to scan the package for updates.

Allow 48 hours after the stated delivery time. If your package has still not been delivered, contact us for assistance at SUPPORT@STUSSY.COM.

For any purchases on Nike, Special Editions/Collaborations: All Sales are Final.

STUSSY.COM displays real time-inventory. If an item isn't on our website, unfortunately it is no longer available.

Stickers are provided in online orders, but are not guaranteed as they are provided based on availability.